A graphic showing a map with Fatface 360 on it
Number 1

Sourcing responsibly to create sustainable products

FatFace works with over 130 garment, shoes and accessories factories across 14 countries. We seek to establish long-term trading relationships with our suppliers, based on trust and longevity. We pride ourselves on working with partners that share our values, meet our high expectations and recognise that we have a duty to understand and address the social and environmental issues that may exist in our supply chain. Our top 20 suppliers have a combined relationship with FatFace of over 170 years.


Our supplier code of conduct, ‘The FatFace Way of Life’, forms a fundamental part of our relationship with all existing and new manufacturing partners. We continuously review the performance of our manufacturing partners against The FatFace Way of Life, accessing 3rd party ethical trade assessments via the collaborative SEDEX[1] platform and conducting our own verification assessments at key manufacturing sites. We conducted over 55 of these assessments last year, to follow up on previous assessment findings and give guidance on how to achieve sustainable change.

We made progress against all of our key performance indicators for evaluating our supply chain in 2016/17; 100% of our manufacturing partners have signed The FatFace Way of Life, up from 85% last year and 97% have undergone a 3rd party audit, up from 89% last year. We also make sure to discuss sustainability issues during our day to day meetings with suppliers and visits to supplier sites, to ensure that suppliers know this is part of how we do business


Going beyond audits

We know that we need to collaborate with other companies and stakeholders in order to achieve change at a scale that reflects the globalised nature of our supply chain. Our active membership of the Ethical Trading Initiative (ETI) is a cornerstone of our responsible sourcing programme and allows us to better understand the challenges in our sourcing countries, whilst also enabling us to build industry relationships to address issues.

Over the past year FatFace has been an active member of the ETI’s Turkey garment programme, which seeks to address some of the issues faced by Syrian migrant workers and refugees. The programme is progressing well, and the ETI has managed to lobby the Turkish government to formalise the employment status of thousands of refugees and help to secure improved employment conditions.

We have remained committed signatories of the Bangladesh Accord for Building and Fire Safety, along with 226 other retail brands and manufacturers. We’re pleased with the progress that our manufacturing sites have made in improving the safety of their work sites, with over 85% of the corrective actions originally identified now verified as closed.


We seek to create high quality and more sustainable products that our customers feel proud to wear. To do this we believe that we should build in sustainability from the beginning, at the design stage. In Summer 2016 we committed to sourcing 100% of our cotton from sustainable sources by 2020, and in our Spring Summer 2017 range over 15% of our cotton was either certified organic or supported the Better Cotton Initiative. We’re really pleased with our progress in this area but we know that we have a way to go to ensure that we meet our challenging future targets.

We are members of the Leather Working Group (LWG), which seeks to improve the environmental impact of the leather industry. Through this membership we are increasing the visibility that we have of where our leather comes from, not just where the final shoes or bags are made. We are committing to sourcing up to 50% of our leather from LWG-certified tanneries by 2020.

In November 2016, in collaboration with the People for the Ethical Treatment of Animals (PETA) we committed to remove all duck and goose down from our supply chain. Our Autumn / Winter 2017 ranges contain no down, and where possible we have replaced this with partially-recycled polyester insulation. We hope to increase our use of sustainable and recycled materials across all of our product ranges over the coming years.

Read more here

[1] SEDEX is a not for profit membership organisation dedicated to driving improvements in ethical and responsible business practices in global supply chains.